• Indianapolis Service
  • Indianapolis, IN, USA
  • Competitive
  • Salary
  • Full Time

Competitive Package including Health, Dental and Vision Insurance available after 90 days

Wiers is looking for a new Service Manager for our Wiers Fleet Partners Indianapolis Service Center.

The Company Wiers, established in 1964, has six Indiana locations providing maintenance and repair services for commercial vehicles. Three of the six locations are International Truck Dealerships selling trucks and parts in addition to service.

Wiers is looking to hire a driven, creative, and results oriented Service Manager to take charge or our Indianapolis IN Service Center. This person would have a passion for success and the ability to think outside of the box when it comes to problem solving and getting the job done right.

This passionate individual will be highly involved in pushing his or her technicians to succeed. Setting the example by leading from the front and helping in the development of strategic plans and the execution of those plans. Primary responsibilities of this role will be to lead the Service Department to achieve profit and growth objectives while maintaining the Wiers high standards letting this market know why we have been so successful for over 50 years now.

DUTIES In this role, your duties will include:

  • Create the daily production schedule to achieve optimum shop proficiency.
  • Visit current and potential customers to keep shop volumes up.
  • Maintain a clean and safe work environment inside and outside the building.
  • Communicate the company vision, values, and mission statement with your subordinates.
  • Ensure that all repairs are reviewed with customers and invoiced properly.
  • Conducts SWOT analysis of competition.
  • Develop and execute plans to help the business grow and improve.
  • Coach and mentor individual staff members to improve.
  • Identifies and documents processes to improve proficiency and customer satisfaction.

QUALIFICATIONS The Right Background (Requirements for this position)

  • A minimum of 3 years related Maintenance Management experience(Service Advisor / Manager)
  • A strong Technical knowledge of Heavy Trucks and trailer systems.
  • Previous knowledge and working experience with a Maintenance Software program (preferably KARMAK)
  • Be good with computers and be able to work with Excel and other Microsoft products.
  • Have great communication skills.
  • Have a great attitude with a high-energy personality.
  • This person will be the face of the company to our customers. We are looking for someone that has great Customer Service skills.

If you feel that you fit the mold that we are looking for and would like to take on the challenge of a very rewarding career. Then don't hesitate and apply for the Service Manager position with Wiers Fleet Partners Indianapolis Service Center.

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